In an effort to keep our valued clients better informed on the status for our Hosted XactTIME system, a "Status Hotline" has been implemented. You can access the status hotline by dialing 800-227-9766, ext 799. You will receive a recorded status update message such as:
You have reached our Hosted Time & Attendance status line;
There is no upcoming scheduled maintenance to report.
There is system maintenance scheduled to begin on mm/dd/yy at hh:mm and should last for approximately xx minutes/hours.
During this time you may experience some system outages. We apologize for the inconvenience.
During this time the system will not be accessible via the web. We apologize for the inconvenience.
The system is currently experiencing a (scheduled/unexpected)
outage, we expect to be back on line xxxx (momentarily, within the next
xx minutes/hours). We apologize for the inconvenience.
We experienced a (scheduled/unexpected) outage on, mm/dd/yy at
hh:mm for approximately xx hours/minutes. We apologize for any
inconvenience this may cause.
Please feel free to check in at any time. It is recommended that you DO NOT leave a message as this mailbox is not monitored. To report an issue or ask a question, please contact us at 856-692-9594 or 800-669-9590.
Once again, thank you for allowing us to service your time controlling needs. We look forward, with great expectation, as we continue to enhance the way we provide service, support, and systems to you.
Content copyright . Atlantic Time Systems. All rights reserved.
112 N 8th Street
Vineland, NJ 08360
(800) 669-9590 • (856) 692-9594